Privacy Policy

Your privacy is our priority. For that reason, we have developed a clear Privacy Policy that explains how we collect, use, disclose, and safeguard your personal data.

Core Principles

• Before collecting any personal data, we will identify the purpose for which it is collected.
• We collect and use personal data solely to fulfill the purposes stated by OneGoal and related services.
• Data is only retained as long as necessary for those purposes.
• Data is collected lawfully, with your knowledge and consent where appropriate.
• All data collected must be relevant, accurate, and up to date.
• We implement reasonable security measures to protect your data against unauthorized access, disclosure, or misuse.
• We make our data protection policies available to our users upon request.

What Personal Data Do We Collect?

Depending on how you interact with our services, we may collect:

• Personal data submitted by you during registration or contact
• Goal data, progress tracking, and usage history
• IP address and browser/device metadata
• Data from cookies and analytics tools

We may also receive information from third-party providers, including payment processors, to help complete and verify your transactions.

Why We Process Your Data

A) To fulfill our contractual obligations:

• To manage subscriptions and billing
• To confirm and deliver access to services
• To sync your goals and progress across devices
• To notify you about updates or service changes

B) For legitimate business interests:

• To improve service functionality and user experience
• To prevent fraud or abuse
• To analyze usage patterns and performance
• To send personalized goal suggestions and motivational content
• To provide customer support and troubleshooting

C) To comply with legal obligations:

• To respond to legal or regulatory requirements

Are You Required to Provide Personal Data?

Some data is required to access our services (e.g., email, billing info for paid plans). Optional features such as goal templates or achievement sharing may request additional data, which you will be informed about before submission.

Who Has Access to Your Data?

We may share your data with:

• Internal departments within Clickstream LLC
• Third-party service providers (e.g., payment processors, technical support, email services)
• Legal or regulatory authorities if required by law
• Prospective acquirers in the case of business sale or merger

Your data will never be sold to advertisers or third parties without your consent.

Data Storage & Transfers

We may store or process data outside of the United States. In such cases, we take appropriate steps to ensure your data is protected according to applicable regulations.

Data Retention

How We Secure Your Data

We store data on secured servers and use encryption and access control to protect it. All payment information is handled securely in line with PCI-DSS standards through our payment processor Stripe.

Despite best efforts, no system is 100% secure. If a breach occurs, we have policies in place to respond quickly and minimize any impact.

Your Rights

You have the right to:

• Access your personal data
• Correct or update your data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• File a complaint with your data protection authority

To make a request, contact us at support@onegoalapp.co. We aim to respond within 30 days.

Changes to this Policy

We may update this policy periodically. Major changes will be communicated by email or via your dashboard. You can always view the current version on our website.

Contact Information